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Players' queries and comments are welcomed at Argocasino.com.
ArgoCasino F.A.Q.

How can I play?

In our casino, you may play for real money or use the demo version. Before you choose your favorite slots in which you would like to play for real money, we invite you to try all of them using the demo version. Moreover, you may try demo version without being registered. All you have to do is to click on the Demo button and enjoy our slots! In order to play for real money, first, you need to register and to make your first deposit.

How Do I register?

Follow these easy steps to register:
  • Click on Register button on the top of the screen
  • Enter your email or click on one of the social network buttons which will allow you to register automatically.
  • Tick the box to accept the Terms & Conditions of Argocasino.com
  • Then click the Registration button.
Done! Welcome to Argocasino.com!

How can I confirm my E-mail address after registration?

Your registration at Argocasino.com is not complete until you have confirmed the e-mail address that you entered in the registration form. We will send a validation e-mail to the e-mail address you entered as soon as you have filled in the form. To confirm your address, simply click on the link that you can see in the message. Sometimes this email may go into the spam folder. In order to prevent it, please add ouк email support@argocasino.com in your contact list.

I have not received confirmation email. What should I do?

In this case, there is necessary to check whether you have entered the correct email address. If the email is correct but you still have not received the confirmation from us, please contact us via live chat for more information.

How Do I log out?

In order to log out, please click on the Log Out button on the top of the screen. To prevent any unauthorized use of your account, please make sure that you have been successfully logged out.

I HAVE DECIDED TO DEACTIVATE MY ACCOUNT. HOW CAN I DO IT?

In order to deactivate your account, there is necessary to contact customer support via Live Chat or send us an email to support@argocasino.com

WHICH PAYMENT METHODS ARE ACCEPTED?

In order to check all the payment method available for you, please check them as follows: Visa, MasterCard, Visa Electron, Neteller, Skrill, Paysafecard.

HOW DO I FUND MY ACCOUNT?

In order to make a deposit, please find My Account section, click on Deposit and choose the payment method. Once you click on the payment method, please enter the amount and the further details requested, and then click on Confirm. The amount will be automatically credited to your account. In case the transaction has been completed but the funds are not displayed on your Balance, please do not hesitate to contact our support.

HOW DO I WITHDRAW FUNDS?

To process a withdrawal from your account you need to select My Account and click on Withdraw. Choose the payment method and complete the required details. Then, please enter the amount you would like to withdraw and click on Confirm.

WHAT DO I DO IF I FORGET MY PASSWORD?

If you forget your password, please request for registration details recovery. In order to do it, please follow the steps:
  • Click on Forgotten Password button
  • Enter your email and click on Submit
  • Click on the link and enter your new password twice
  • Click on Save to confirm

TODAY I HAVE REQUESTED WITHDRAWAL HOWEVER IT IS STILL AWAITING. WHAT SEEMS TO BE THE PROBLEM?

All withdrawal requests are processed within 24 business hours only on weekdays. The maximum amount that can be withdrawn is 1,500 EUR per day and 9,000 EUR per month.

HOW CAN I WITHDRAW MY DEPOSIT?

Withdrawal may be requested whether the initial deposit has been wagered at least 1 time. To process a withdrawal from your account you need to select My Account and click on Withdraw.

WHAT SHOULD I DO IF I AM UNABLE TO PLAY?

In case the games are not loading, please refresh the page and then try again. If the issue persists, please follow the instructions below:
  • Clean the cookies on your computer;
  • Try additional browser (Google Chrome, Opera, Mozilla Firefox, Safari,)

WHAT ARE COOKIES AND HOW TO CLEAR THEM?

Cookies are small pieces of data which are stored by a website through your browser, to enable an improved experience whilst using or browsing a particular website or to remember your preferences or navigation history/activity (such as pages you have visited within a particular site, language preferences or typical activity) at a particular site cookies.

I HAVE NOT FOUND THE ANSWER TO MY QUESTION. WHAT SHOULD I DO?

Please do not hesitate to contact us via Live Chat. As well you may send us an email to the following departments: